Frequently Asked Questions
Get answers to common questions about our services, process, and how we help.
About FraudExit
Are you lawyers?▼
No. We are administrative specialists and contract experts with deep knowledge of consumer protection laws, TCPA regulations, and contract enforcement. We do not provide legal advice. For specific legal guidance, we recommend consulting with a qualified attorney. Our services complement professional legal counsel.
What makes FraudExit different?▼
We use AI-powered contract analysis to scan agreements for violations in minutes—something that would take attorneys hours. Combined with human expertise in regulatory compliance and negotiation, we deliver results faster and more affordably than traditional approaches.
How long has FraudExit been around?▼
FraudExit was founded by people who escaped their own bad agreements. We've spent years helping thousands of clients navigate complex contracts and unfair agreements. Our proven track record speaks for itself.
Our Services
What types of agreements do you handle?▼
We help with tax disputes, predatory loans, credit card issues, business contracts, rental agreements, auto loans, student loans, extended warranties, and cases involving elder financial abuse. If your situation isn't listed, contact us—we likely can help.
Do you handle small claims or only big cases?▼
We handle cases of all sizes. Whether you're dealing with a $500 warranty charge or a $500,000 business contract, we apply the same rigorous analysis and negotiation tactics.
What's included in a consultation?▼
Our free consultation includes: instant AI analysis of your agreement, identification of violations and exit opportunities, a human expert review, and a callback with clear recommendations. No surprises. No upsell. Just honest guidance.
Pricing & Payment
How do you get paid?▼
We offer flexible payment models: contingency (we get paid when you win), flat fees, or hourly rates depending on your situation. We discuss pricing transparently during your consultation before any work begins.
What if I can't afford your fees?▼
Many clients qualify for our contingency model where we only get paid if we deliver results. For those who can't—even after exploring contingency—we offer payment plans and sliding scale options.
Will you hide fees or surprise me later?▼
Never. We provide a written fee agreement before any work begins. What you see is what you pay. No hidden charges. No surprise fees.
The Process
How long does the process take?▼
Most cases see meaningful progress within 30-60 days. Simple cases (like certain warranty charges) may resolve in 2-3 weeks. Complex negotiations or regulatory disputes may take 3-6 months. We'll give you realistic timelines upfront.
What happens after I contact you?▼
Step 1: We send you a secure intake form. Step 2: We analyze your documents within 24-48 hours. Step 3: You get a personalized assessment call with options and recommendations. Step 4: If you decide to proceed, we execute your strategy.
Do I need to provide all my documents upfront?▼
Yes, bring everything: the original agreement, recent statements, correspondence with the company, any prior attempts to resolve, and context about how you ended up in this situation. The more we have, the better analysis we provide.
Will you represent me in court?▼
We handle most cases through negotiation and regulatory pressure—not litigation. If court becomes necessary, we work with qualified attorneys to represent you properly.
Results & Guarantees
What if you can't help me?▼
We're honest about this upfront. If your situation falls outside our expertise or if you don't qualify for our services, we'll tell you. We'll recommend alternatives or refer you to an appropriate attorney.
Do you guarantee results?▼
No service can guarantee specific outcomes—too many variables exist. But we guarantee: rigorous analysis, expert negotiation, transparent communication, and our complete effort on your behalf. Our 94% success rate demonstrates our effectiveness.
What counts as "success"?▼
For us, success means: (1) Tangible financial improvement for you, (2) Either breaking the agreement, lowering terms, or reversing charges, and (3) You feeling empowered and informed about your rights going forward.
Privacy & Security
Is my information safe?▼
Absolutely. We use enterprise-grade encryption, comply with all data protection laws (GDPR, CCPA, etc.), and never share your information without explicit permission. Your privacy isn't negotiable.
Will you contact me publicly or secretly?▼
We respect your preferences. Tell us how you want to be contacted (email, phone, text, or mail) and we stick to that. Your confidentiality is protected throughout.
What happens to my information after we work together?▼
We keep your file for records and future reference. If you ever need help again, your history is there. After 7 years, we securely delete all personal data per legal requirements.
Specific Situations
My family member (elderly parent) was scammed. Can you help?▼
Yes. We specialize in elder financial abuse cases. We can help identify exploitation, evaluate agreement validity, potentially unwind transactions, and set up protective systems going forward.
I've been fighting this for years with no progress. Can you help?▼
Often, yes. Stalled cases frequently have overlooked angles—regulatory violations we identify, negotiation strategies that haven't been tried, or documentation issues we can leverage. Fresh expertise often changes everything.
The company is threatening legal action. Should I be worried?▼
Threats are often bluff. We evaluate the legal merits of their position and your defenses. If litigation risk exists, we help you prepare or connect you with litigation counsel.
Still have questions?
Contact us directly. Our team is here to answer anything and help however we can.