Terms of Service

Agreement between you and ReliefPlan

Last updated: February 2026 | Effective: February 2026

CRITICAL DISCLAIMER

ReliefPlan provides administrative consulting services only. We are NOT lawyers. We do NOT provide legal advice. We cannot represent you in court or before regulatory bodies. For legal matters, consult a qualified attorney. By using our services, you acknowledge this limitation and assume responsibility for seeking independent legal counsel.

Key Terms

Not lawyers:

We provide consulting, not legal counsel

No guarantee:

We maintain 94% success, not 100%

Transparent fees:

Disclosed upfront, often contingency-based

Limited liability:

Capped at fees paid, no indirect damages

1. Acceptance of Terms

By accessing and using FraudExit website, submitting forms, or engaging our services, you agree to be bound by these Terms of Service. If you disagree with any term, do not use our services. We reserve the right to update these terms at any time. Continued use constitutes acceptance.

2. Services Description

FraudExit provides administrative consulting services, including:

  • AI-powered contract analysis and violation detection
  • Exit strategy development based on regulatory and contractual analysis
  • Negotiation support and communication guidance
  • Documentation compilation and regulatory complaint preparation
  • Ongoing case management and progress tracking

WHAT WE DO NOT DO:

  • Provide legal advice or legal representation
  • Appear in court or before regulatory bodies
  • Prepare legal documents or pleadings
  • Hold attorney-client privilege
  • Guarantee specific outcomes

3. No Guarantee of Results

While FraudExit maintains a 94% historical success rate, we cannot and do not guarantee specific outcomes for your case. Success depends on numerous factors including:

  • Agreement terms and enforceability
  • Regulatory violations present in your specific situation
  • Third-party (creditor, lessor, lender) cooperation and policies
  • Applicable state and federal law
  • Your cooperation and timely provision of information
  • Statute of limitations and repose periods
  • Economic conditions and market factors

Each case is unique. Past success does not indicate future results. You should not enter into a service agreement with any expectation of a guaranteed outcome.

4. Fees and Payments

  • Fee Structure: Disclosed upfront in a written service agreement before engagement
  • Contingency Model: For many cases, you pay only if we achieve results (reduced or eliminated fees, refunded amounts, settled claims)
  • Flat Fee Model: For certain cases, fixed fees regardless of outcome
  • Payment Terms: As agreed in writing; typically due upon achievement of milestone or invoice date
  • Late Payments: Subject to 1.5% monthly interest and potential service suspension
  • Expense Reimbursement: You may be responsible for third-party costs (filing fees, document retrieval, postage, etc.)

Transparency Commitment:

We provide detailed fee disclosure before you commit. No hidden charges. No surprise fees.

5. Confidentiality & Attorney-Client Privilege

Your case information is confidential. However:

  • Communications with FraudExit are NOT protected by attorney-client privilege (we are not lawyers)
  • We may disclose information when required by law or subpoena
  • We may share information with service providers under confidentiality agreements
  • We will not publicly disclose case details without your written consent
  • For privileged communications, consult a licensed attorney separately

6. California-Specific Terms

FraudExit is based in California. For California residents:

  • These terms are governed by California law (Civil Code § 1670.5 and Commercial Code § 2201)
  • Disputes shall be resolved in California state courts (Sacramento County)
  • California consumer protection laws (Consumer Legal Remedies Act, Unfair Competition Law) apply
  • You may pursue claims under California Business and Professions Code § 17200 for unfair practices
  • California Attorney General (ca.gov/ipp) has jurisdiction over consumer complaints

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • FraudExit is not liable for indirect, incidental, consequential, special, or punitive damages
  • Our total liability is limited to fees you paid in the 12 months preceding the claim
  • This applies to all claims, regardless of legal theory (contract, tort, negligence, etc.)
  • Some jurisdictions do not allow liability limitations; local law may override this clause

8. Dispute Resolution & Arbitration

Any dispute shall be resolved through binding arbitration in Sacramento County, California, under California Arbitration Act (Code of Civil Procedure § 1280+), except:

  • Small claims court claims (under $10,000) may be filed in small claims court
  • Disputes involving intellectual property may be filed in federal court
  • Either party may seek injunctive relief in any court of competent jurisdiction

Class Action Waiver: By agreeing to arbitration, you waive the right to participate in class actions or class arbitrations against FraudExit.

9. Termination

FraudExit may terminate services if:

  • You breach these terms materially
  • Fees are not paid within 30 days of invoice
  • You request termination in writing
  • Continuing services would violate law or regulation
  • You engage a lawyer who forbids our involvement

Upon termination, you remain responsible for unpaid fees, and we may transition your case and return documents per your request.

10. User Responsibilities

By using our services, you represent that:

  • You have authority to enter into this agreement
  • Information you provide is accurate and complete
  • You will cooperate fully and provide documents timely
  • You will not engage in fraud or misrepresentation
  • You will comply with all applicable laws
  • You will not use our services for illegal purposes

11. Intellectual Property

All website content, tools, strategies, and materials are the property of FraudExit or our licensors. You may not copy, modify, or redistribute without written permission. Limited personal use is permitted.

12. Contact for Questions

Questions about these terms?

Email: legal@reliefplan.com
Mail: ReliefPlan, Sacramento, California

Severability

If any provision of these terms is unenforceable, that provision will be modified to the minimum extent necessary, or if impossible, severed, and remaining terms continue in full force.